Vendor compliance profile

Is Wix HIPAA compliant?

Wix may support HIPAA-regulated site workflows only after PHI protection is activated, a supported plan is used, and the BAA process is completed. Standard Wix use, unsupported apps, and third-party integrations should not be treated as PHI-ready.

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HIPAA status signal

Conditional

BAA public signal

Available after PHI protection

SOC 2 evidence signal

Verify with vendor

PHI warning: Website forms, bookings, chat widgets, analytics, and third-party apps may capture regulated data.

Search query answers

Is Wix HIPAA compliant?

Wix may support certain HIPAA-regulated site workflows only after PHI protection is activated, the site is on a supported plan, and the BAA process is completed. Standard Wix use should not be treated as automatically HIPAA-ready.

Are Wix forms HIPAA compliant?

Wix forms should collect PHI only after Wix PHI protection, BAA status, supported services, notification settings, storage, and connected apps are verified. Form submissions, email alerts, bookings, chat, and third-party apps can all create PHI exposure.

What does Wix HIPAA compliant forms mean?

Wix HIPAA compliant forms means the site owner has activated PHI protection, completed the BAA process, limited form fields to covered services, controlled notifications, reviewed connected apps, and kept analytics, pixels, email alerts, and unsupported integrations away from PHI.

What does HIPAA-compliant Wix setup require?

A HIPAA-sensitive Wix setup requires PHI protection, BAA completion, supported services, careful form design, controlled notifications, reviewed apps, restricted access, and a decision to keep unsupported analytics or integrations away from PHI.

Does Wix provide a BAA?

Wix states that customers can sign a BAA after activating PHI protection in the HIPAA Compliance area of the site dashboard. Verify the current plan, covered services, apps, and configuration before collecting PHI.

HIPAA, BAA, and SOC 2 summary

HIPAAWix documents a PHI protection workflow for supported plans and states that configuration, apps, and customer use remain customer responsibilities.
BAAWix states that after activating PHI protection, customers can sign a BAA in the HIPAA Compliance area of the site dashboard.
SOC 2SOC 2 evidence was not the primary public signal reviewed for Wix in this pass. Ask Wix for current security attestations if required by procurement.
PHI riskWebsite forms, bookings, chat widgets, analytics, and third-party apps may capture regulated data.
CategoryHIPAA-Compliant Forms and Intake Software
Last checked2026-06-01
ConfidenceMedium

Public evidence and open questions

What public sources say

  • Wix documents a PHI protection workflow for supported plans.
  • Wix states that customers can sign a BAA after activating PHI protection.
  • Wix materials emphasize that configuration, apps, and customer use remain customer responsibilities.

What remains unconfirmed

  • Whether every Wix app, form, booking, chat, notification, analytics script, and third-party integration in the site is covered.
  • Whether current SOC 2 or security attestations meet the buyer's procurement requirements.

What it may be used for

  • Healthcare websites that need limited PHI collection after Wix PHI protection, BAA completion, and covered-service review.
  • Low-risk contact or appointment request workflows that minimize PHI and use neutral notification content.
  • Vendor review for teams comparing website builders, form builders, and patient intake tools.

What not to use it for

  • Collecting PHI through standard forms, bookings, chat, files, or apps before PHI protection and BAA status are confirmed.
  • Sending PHI through ordinary email notifications, third-party apps, analytics scripts, or unsupported automations.
  • Assuming every Wix app, marketplace integration, embedded widget, or custom code path is covered.

What to verify with the vendor

  • Whether the site is on a supported plan and PHI protection is activated.
  • Whether the BAA is completed and which Wix services, apps, notifications, and storage paths are covered.
  • Whether form submissions, bookings, chat, payment fields, files, and email alerts can avoid PHI leakage.
  • Whether third-party scripts, analytics, pixels, CRMs, calendars, and automations are excluded from PHI collection.

Safer alternatives and related profiles

Safer alternatives to consider

  • Jotform HIPAA features for structured forms and intake after BAA and account setup are confirmed.
  • A healthcare-specific intake or patient portal platform when forms, files, consent, and routing need PHI coverage.
  • Google Workspace forms or docs only when Workspace BAA scope and downstream handling are fully verified.

Jotform

HIPAA: Conditional | SOC 2: Public evidence

Airtable

HIPAA: Conditional | SOC 2: Public evidence

Google Workspace

HIPAA: Conditional | SOC 2: Public evidence

Zapier

HIPAA: Not supported for PHI | SOC 2: Public evidence

HubSpot

HIPAA: Conditional | SOC 2: Public evidence

FAQ

Is Wix HIPAA compliant?

Wix may support certain HIPAA-regulated site workflows only after PHI protection is activated, the site is on a supported plan, and the BAA process is completed. Standard Wix use should not be treated as automatically HIPAA-ready.

Are Wix forms HIPAA compliant?

Wix forms should collect PHI only after Wix PHI protection, BAA status, supported services, notification settings, storage, and connected apps are verified. Form submissions, email alerts, bookings, chat, and third-party apps can all create PHI exposure.

What does Wix HIPAA compliant forms mean?

Wix HIPAA compliant forms means the site owner has activated PHI protection, completed the BAA process, limited form fields to covered services, controlled notifications, reviewed connected apps, and kept analytics, pixels, email alerts, and unsupported integrations away from PHI.

What does HIPAA-compliant Wix setup require?

A HIPAA-sensitive Wix setup requires PHI protection, BAA completion, supported services, careful form design, controlled notifications, reviewed apps, restricted access, and a decision to keep unsupported analytics or integrations away from PHI.

Does Wix provide a BAA?

Wix states that customers can sign a BAA after activating PHI protection in the HIPAA Compliance area of the site dashboard. Verify the current plan, covered services, apps, and configuration before collecting PHI.

Will Wix sign a BAA?

Wix states that after activating PHI protection, customers can sign a BAA in the HIPAA Compliance area of the site dashboard.

Can Wix be used with PHI?

Do not use this vendor with PHI until your organization verifies BAA scope, covered services, configuration, access controls, data retention, and connected integrations.

Does SOC 2 mean Wix is HIPAA compliant?

No. SOC 2 evidence can support security diligence, but it does not prove HIPAA compliance, confirm BAA coverage, or approve PHI use. Review HIPAA terms, BAA scope, covered services, configuration, and intended workflow separately.

What should buyers verify before using Wix with PHI?

Whether the site is on a supported plan and PHI protection is activated. Whether the BAA is completed and which Wix services, apps, notifications, and storage paths are covered. Whether form submissions, bookings, chat, payment fields, files, and email alerts can avoid PHI leakage. Whether third-party scripts, analytics, pixels, CRMs, calendars, and automations are excluded from PHI collection.

Last checked and source notes

Last checked
2026-06-01
Confidence
Medium
Dataset rows
268 vendors
  • Reviewed Wix HIPAA support materials covering PHI protection and BAA workflow signals on 2026-06-01.
  • Wix coverage can depend on plan, dashboard settings, enabled apps, notifications, and site owner configuration.
  • Third-party apps and custom integrations require separate review before PHI is collected.
  • Wix: HIPAA Compliance for your site
  • Wix: Services and HIPAA