Vendor compliance profile

Chime SOC 2, HIPAA, and BAA notes

Chime should be treated as a consumer banking product, not a HIPAA workflow platform. ComplySaaS did not confirm public BAA or HIPAA documentation for PHI workflows, so do not include medical context in payment notes, support messages, or account records.

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HIPAA status signal

Unable to confirm

BAA public signal

Unable to confirm

SOC 2 evidence signal

Verify with vendor

PHI warning: Payment descriptions, support messages, and account notes may expose sensitive patient or client context.

HIPAA, BAA, and SOC 2 summary

HIPAAUnable to confirm public HIPAA workflow support from Chime documentation reviewed in this pass.
BAAUnable to confirm public BAA availability. Ask Chime directly before any workflow that could involve PHI.
SOC 2Request current SOC 2 or security evidence directly from Chime if needed for vendor review.
CategoryHIPAA-Compliant Accounting and Payments Software

What it may be used for

  • General business workflows that do not include PHI.
  • Healthcare-adjacent operations after BAA scope and configuration have been verified.
  • Vendor risk review, procurement research, and compliance planning.

What not to use it for

  • Storing diagnosis, treatment, patient notes, or identifiers without verified BAA coverage.
  • Sending PHI through unsupported forms, messages, automations, or integrations.
  • Replacing legal, compliance, security, or vendor contract review.

What to verify with the vendor

  • Whether the vendor will sign a BAA for your exact product, plan, and use case.
  • Which services, add-ons, regions, and support channels are covered by the agreement.
  • Whether your intended workflow stores, transmits, or processes PHI.
  • Which admin, access control, retention, audit log, and encryption settings must be enabled.

Safer alternatives and related profiles

QuickBooks

HIPAA: Not HIPAA compliant | SOC 2: Verify with vendor

QuickBooks Desktop

HIPAA: Unable to confirm | SOC 2: Verify with vendor

Zelle

HIPAA: Unable to confirm | SOC 2: Verify with participating bank

Stripe

HIPAA: Unable to confirm | SOC 2: Public evidence

Square

HIPAA: Conditional | SOC 2: Verify with vendor

FAQ

Is Chime HIPAA compliant?

Chime should be treated as a consumer banking product, not a HIPAA workflow platform. ComplySaaS did not confirm public BAA or HIPAA documentation for PHI workflows, so do not include medical context in payment notes, support messages, or account records.

Will Chime sign a BAA?

Unable to confirm public BAA availability. Ask Chime directly before any workflow that could involve PHI.

Can Chime be used with PHI?

Do not use this vendor with PHI until your organization verifies BAA scope, covered services, configuration, access controls, data retention, and connected integrations.

Last checked and source notes

Last checked
2026-04-30
Confidence
Low
Dataset rows
267 vendors